Cancellation & Refund Policy
AN Nur Cancellation & Refunds:
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment or reschedule, we respectfully request at least 48 hour notice.
Our Policy:
Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. The amount of the fee will be equal to 75% of the reserved services.
If you are more than 20 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient to you.
We require 100% payment upfront to hold your appointment. Cancellation fees will be come out of the already process payments and any funds due back to you will be refunded between 5-10 business days.
In the event of a true, unavoidable emergency, AN Nur Life Coaching will re-book (2) times per current year.